AI reception for hotels, B&Bs and guesthouses

Nobody picks up your hotel's phone at 11:07pm.
She does.

Benvida answers every call, day and night, in over 70 languages. She answers questions, takes bookings and lets you know straight away. Like one more receptionist who never takes a day off.

No contract · Live in 2 minutes · Keep your number · First-month guarantee

23:07
Hotel Mar de ArdoraIncoming call · 00:00
Guest language
24/7 · 365 days70+ languages10 calls at once2 min to set up€0 for 14 days

The problem

Every missed call is a booking that ends up on Booking.com.

Out of hours, in high season or during a check-in, the phone rings and nobody answers. The guest doesn't leave a message. They book somewhere else, or with you through an OTA, and you pay the commission.

15–20%is what OTAs take on every booking that could have come in by phone, commission-free.

Teléfono de recepción sonando en un hotel vacío
Reception at 11pm. The phone keeps ringing.

How it works

Live in two minutes. Nothing to install.

You keep your number. You just decide when she answers.

Tell us about your property

A two-minute form: opening hours, languages, the questions guests always ask. If you have a website, Benvida reads it and learns on her own.

Forward your phone

A code from your phone provider: forward only unanswered calls, or all of them. Undo it just as fast.

Get bookings and alerts

Every call arrives summarised on WhatsApp or email, with the booking details ready to confirm. If the guest asks for a person, she transfers the call.

What she does

Everything your best receptionist would do. At any hour.

Always answers

First ring, no waiting, even with ten calls at once in August.

Speaks the guest's language

Detects the language in the first sentence and switches on her own. 70+ languages.

Takes complete bookings

Dates, guests, room type, phone and email. Repeats it back to confirm and sends it to you.

Answers the usual questions

Parking, breakfast, pets, late arrival, directions. With your answers, not hers.

Transfers to a person

If the guest asks, or there's a complaint or a problem in the room, she transfers the call.

Puts everything in writing

Summary, transcript and recording of every call.

Pricing

Less than one night of a receptionist. Per month.

From €99 a month. The first 14 days are free on every plan. No contract.

Out of hours
€99/ month

For small properties where someone answers during the day.

  • Answers when nobody picks up
  • 300 minutes a month
  • WhatsApp and email alerts
Start free
All AI
€449/ month

For properties with no reception or no night staff.

  • Full phone reception
  • 2,500 minutes a month
  • Integration with your PMS
Start free

Extra minutes at €0.25. Prices exclude VAT. Guarantee: if she doesn't take a single booking in your first paid month, we refund you.

Start today

Tonight, let her answer.

Fill in the two-minute form and tomorrow your property answers every call. 14 days free. Cancel any time.

No card needed to start. On day 12 you get a report of your trial and, if you want to continue, you activate your plan in one click.

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